Postal charges/returns

Goods are sent by Royal Mail. Deliver normally within 3 days.

Delivery charge per pair of shoes £3.00
Delivery charge for Ankle boots £3.50
Delivery charge Long leg boots £4.50

Delivery and Package charges for the UK (we quote for all others):

Delivery to the Isles and some secluded areas will take longer.

Goods can be delivered to a work place.

A returns label that can be used at the Post Office is enclosed with the goods.
The charge for using this label is £3 per pair of shoes, deducted from your refund.
This is a SPECIAL RATE offered by Medissa shoes.
A free proof of posting receipt must be obtained from the Post office.
This must be kept until you receive a refund, it is your guarantee of a refund.
Goods can also be returned by your own methods at your cost.
Please do not use our returns label if you return shoes at your own cost.
We need goods back within 8 days. Refunds will not be given on goods that are late back.
It is advisable to email us if goods are coming back.
We can then monitor the return, and confirm your refund has been done.


Medissa are specialist stockists of slim fitting / narrow ladies shoes down to AA width fitting and also large / outsize women's shoes.

Medissa Shoes, The Old Chapel, 288 Halifax Road, Hightown, Liversedge, West Yorkshire, WF15 6NP, Telephone 01274 874004